FAQ's

From the moment you place your order on the website, our team will start preparing and processing your order. This process takes up to 72 (36H usually) hours at most. Then, the shipping time of the package until it reaches your address depends directly on the choice of the type of delivery you have chosen. In "Express" shipments, for example FEDEX and DHL, the shipping times to most countries range from 3-4 business days (according to the regulations).

When you purchase from us - be sure that you are purchasing the original product directly from the manufacturer. Every metal and treasure detector sold by us will come to you with a certificate of authenticity and manufacturer's warranty in addition to the extended warranty that we offer as part of our customer service. Also, you can always verify your original purchase directly with the manufacturer, thereby ensuring that you are purchasing a 100% original product from us. Our customers' satisfaction - the most important thing!

We offer a wide range of contact options. Click here - to go to our contact page.

If you wish to cancel your order - you must notify us as soon as possible without delay in order to avoid paying certain expenses that will apply to you. Please contact us now regarding the cancellation of your transaction.

If you want to change part of your order - you can do so in front of one of our customer service representatives who are available to you 24/7. Contact us now and we will be happy to provide you with a solution according to your needs.

Returning a product -

With us you can return a product quickly and easily. We understand that situations can arise where you regret your purchase, or you bought a metal detector as a gift for your loved ones and they don't want it and many other different and diverse reasons, in fact, we don't really care what the reason is... and you don't have to provide us with explanations! With us you can easily return a product. Contact our service center now to return your product.

It depends. We provide a number of different shipping types, for each country and its shipping types. Click here more for information about shipments.

We understand your concerns.

Be sure that we meet the strictest standards in the world, a safe transaction is our first priority. It is not for nothing that we exist for more than a decade by providing a fair service to our customers.

We can never be exposed to your payment details.

Click here to read more about placing a safe order through our website.

We offer a wide range of payment options including bank transfer, credit card payment, PayPal, and other regional payment providers. You can read in detail on our payment options page at this link.

We ship to most countries of the world.

We most likely ship to your country as well. You can verify this directly with our online customer service center.

A very important question.
There is a wide variety of different devices and technologies that meet different needs.

The first question you must ask is: What is my need? Am I purchasing a metal detector for a side hobby? Or maybe for the purpose of finding a specific treasure and thus I will need the metal detector for one-time use? And what about the budget? What is the budget I am willing to invest for the purchase of a metal detector?

Lots of questions, the more questions you ask yourself, the more directed you will be to the metal detector device you need, of course you can always use our customer service center which will be happy to provide you with a 24/7 consultation service free of charge.

We live in a world where every country has its own laws. Each country has a different VAT rate, as well as a different customs rate.

In order to facilitate an easy and quick purchase through us, we studied the subject and came to the conclusion that we can offer quote services that include final prices for the customer. The intention is that you will be able to receive a final price quote and thus make sure that the package of your metal detector will arrive at your doorstep without additional charges expected in your country.
We will take care of all the bureaucracy with the customs, tax, vat authorities in your country. And this will be reflected in the price offer we will give you.

Also another solution we offer -
As we are an international company with roots in the US, Europe and South America - we can ship products within the EU / within the US etc.

We suggest you contact us now to verify how you can avoid additional customs payments beyond the price you will pay.